Privacy Policy

1. Privacy Policy

Stitches by Cheryl​

Stitches by Cheryl is committed to protecting your privacy and personal information. This Privacy Policy explains how Cheryl Bell, trading as Stitches by Cheryl, collects, uses, and protects personal data when you visit the Stitches by Cheryl website, contact the business, subscribe to emails, or make enquiries or bookings.

We encourage you to read this policy carefully and contact us if you have any questions about how your information is used.

 

Who we are

Business name: Stitches by Cheryl
Owner and data controller: Cheryl Bell
Email: stitchesbycheryl@gmail.com

Location: Northern Ireland

Stitches by Cheryl is a sole trader business providing curtain design, manufacture, and related services.

 

What personal information we collect

Stitches by Cheryl may collect the following personal information:

• Name
   

• Email address
   

• Telephone number
   

• Enquiry details submitted via contact forms
   

• Email address provided for newsletters or updates
   

• Booking or class enquiry details when booking functionality is available
   

Personal data is collected when you:

• Complete a contact form on the website
   

• Subscribe to email updates
   

• Make an enquiry about services or classes
   

• Interact with the website through cookies or analytics tools
   

We do not knowingly collect sensitive personal data.

 

How we use your personal information

Cheryl uses personal information for the following purposes:

• Responding to enquiries and messages
   

• Managing customer relationships
   

• Providing information about services or classes
   

• Sending marketing emails where consent has been given
   

• Improving the website and customer experience
   

• Meeting legal and regulatory obligations
   

Stitches by Cheryl does not sell or rent personal data to third parties.

 

Legal basis for processing personal data

Under GDPR, Stitches by Cheryl processes personal data based on:

• Consent, for example when you subscribe to email updates
   

• Contract, when data is required to respond to service or booking enquiries
   

• Legitimate interests, such as responding to customer enquiries and improving services
   

• Legal obligation, where required by law
   

You can withdraw consent for marketing communications at any time.

 

Marketing communications

Stitches by Cheryl will only send marketing emails where you have actively agreed to receive them.
You can unsubscribe at any time by using the link in the email or by contacting Cheryl directly.

 

Sharing personal data

Personal data may be shared with trusted service providers where necessary to operate the business, such as:

• Website hosting and form tools
   

• Email marketing platforms
   

• Booking or payment service providers, if enabled
   

All third parties are expected to handle data in line with GDPR requirements.

 

Where and how your data is stored

Personal data is stored securely using password-protected systems and trusted third-party platforms.
Some service providers may store data outside the UK or EU. Where this happens, appropriate safeguards are used to protect your information.

 

Data security

Stitches by Cheryl takes reasonable steps to protect personal data from loss, misuse, or unauthorised access. Access to personal information is limited to those who need it to operate the business.

 

How long we keep your data

Personal data is kept only for as long as necessary:

• Enquiry data is retained for customer service purposes
   

• Marketing data is kept until consent is withdrawn
   

• Records required for legal or tax purposes are retained as required by law
   

Data is securely deleted when no longer needed.

 

Your rights

Under GDPR, you have the right to:

• Access your personal data
   

• Request correction or deletion
   

• Withdraw consent at any time
   

• Object to or restrict processing
   

• Lodge a complaint with the Information Commissioner’s Office
   

To exercise your rights, contact Cheryl using the details above.

 

Cookies and website tracking

The Stitches by Cheryl website may use cookies to improve functionality and understand how visitors use the site.
Further information about cookies will be provided in a dedicated Cookie Policy where required.

 

Contact details

If you have questions about this Privacy Policy or how your data is handled, please contact:

Cheryl Bell
Stitches by Cheryl
Email: stitchesbycheryl@gmail.com

 

Disclaimer:
This Privacy Policy is provided as general guidance and does not constitute legal advice.